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We're looking for a new colleague to join ZF IT Security team at our location in Songjiang, Shanghai.Your tasks：To be the regional focal point for all Workplace, Infrastructure, Operations related HW, process, services and projects.Support server, network, workplace related issues including analyzing, implementations, and troubleshooting, monitoring support administration for the locations within the framework of global and regional projectCoordinate the global infrastructure platform team activities and represent the region in a global environment. Coordinate, align with the local IT and technical specialists, to provide documentation of the central and regional Infrastructure services, systems and processes.Supporting business related IT issue and fulfill the WIO standard SLA.Your profile：Minimum2 years relevant local IT experience in a MNC Environment focus on MS platform.University degree with major in Information Technology or related disciplineFluent spoken and written English, knowledge of German is an advantageExtensive exposure to VMWARE ESX virtualization service , Microsoft Windows systemExperience in implementation of cabling.Experience in AD implementations in a global environment.Strong troubleshooting skill in hardware and software.Business process Knowledge and good Customer Oriented Services and Inter-personal skillsGood communication skillsAble to work under time pressure, with attention to details.Good teamwork experience.Professional etiquette 职能类别：技术支持/维护工程师 关键字：故障排除IT支持外包团队管理security网络